招聘电商客服
2022-11-17 14:10
公司名称：西万拓听力技术(苏州)有限公司
岗位职责： 1. Quick response and solve the problem and enquiry with high effciency 1. 及时响应并能高效解决客户在售前、售中及售后提出的产品问题和购买咨询； 2. Handle the order according to the regulation , including collecting customer information, packaging and delivery,return and exchange 2. 按照规定和流程处理电商订单，包括客户的信息整理、包装发货及跟踪和商品的退换货处理； 3. Be initative to promote the sales 3. 具备主动的服务精神，发挥主观能动性，促进销售的达成 岗位要求： 1. 1 year working experience with CS, e-commerce CS experience or medical care related experience is preferred, with fast learning ability. 1. 一年以上客服经验， 有电商客服经验或医疗护理相关经验为优，具备快速学习能力； 2. Proficent in Ms office and chating tool 2. 熟练操作Office办公软件及网络聊天工具； 3. Mandarin, good ability in expressing and communication 3. 普通话标准、口齿清晰，有较强的表达能力和沟通技巧； 4. Be kind and adaptivity,patient and strong sence of service 4. 具备亲和力及较强的应变能力，有耐心、服务意识强； 5. Excellent fresh graduates is also preferred. 5. 优秀毕业生也可以考虑
岗位职责： 1. Quick response and solve the problem and enquiry with high effciency 1. 及时响应并能高效解决客户在售前、售中及售后提出的产品问题和购买咨询； 2. Handle the order according to the regulation , including collecting customer information, packaging and delivery,return and exchange 2. 按照规定和流程处理电商订单，包括客户的信息整理、包装发货及跟踪和商品的退换货处理； 3. Be initative to promote the sales 3. 具备主动的服务精神，发挥主观能动性，促进销售的达成 岗位要求： 1. 1 year working experience with CS, e-commerce CS experience or medical care related experience is preferred, with fast learning ability. 1. 一年以上客服经验， 有电商客服经验或医疗护理相关经验为优，具备快速学习能力； 2. Proficent in Ms office and chating tool 2. 熟练操作Office办公软件及网络聊天工具； 3. Mandarin, good ability in expressing and communication 3. 普通话标准、口齿清晰，有较强的表达能力和沟通技巧； 4. Be kind and adaptivity,patient and strong sence of service 4. 具备亲和力及较强的应变能力，有耐心、服务意识强； 5. Excellent fresh graduates is also preferred. 5. 优秀毕业生也可以考虑
