公司名称:苏州工业园区人力资源开发有限公司(招聘中心)
1.大专及以上学历 2.三年以上客服工作经验 3.计算机技能熟练(擅长Excel,PPT) 4.英语读写熟练,口语优秀者更佳 5.以客户为导向,优秀的服务意识 6.为人正直诚恳,积极上进,有良好的规划和执行力 7.良好的人际关系,对应同事及客户有出色的沟通技巧 8.团队合作能力强,亦能独立高效工作 1. Bachelor''''s degree 2. More than 3 year’s business experiences in customer service area or dealing with customer 3. Excellent computer skills (MS Office Suite especially Excel/ Power Point). 4. Fluent in English reading and writing.Good oral Engilish is preferred. 5. Strong customer orientation and committed to service excellence 6. Pleasant personality & high integrity. Proactive, good planning and execution ability 7. Good interpersonal and communication skills with colleagues and customers 8. Strong team- player, yet able to work independently 1. MPS and customer order delivery handling 2. Statement and payment follow up, reports creating 3. Customer complaint dealing 4. Other assignment by CS manager
上一篇:招聘客服专员 下一篇:招聘客服(应届生)