招聘Customer Service客服专员
2022-11-17 14:10
1.大专及以上学历 2.三年以上客服工作经验 3.计算机技能熟练(擅长Excel,PPT) 4.英语读写熟练,口语优秀者更佳 5.以客户为导向,优秀的服务意识 6.为人正直诚恳,积极上进,有良好的规划和执行力 7.良好的人际关系,对应同事及客户有出色的沟通技巧 8.团队合作能力强,亦能独立高效工作 1. Bachelor''''s degree 2. More than 3 year’s business experiences in customer service area or dealing with customer 3. Excellent computer skills (MS Office Suite especially Excel/ Power Point). 4. Fluent in English reading and writing.Good oral Engilish is preferred. 5. Strong customer orientation and committed to service excellence 6. Pleasant personality & high integrity. Proactive, good planning and execution ability 7. Good interpersonal and communication skills with colleagues and customers 8. Strong team- player, yet able to work independently 1. MPS and customer order delivery handling 2. Statement and payment follow up, reports creating 3. Customer complaint dealing 4. Other assignment by CS manager