招聘工业客户客服专员（6个月，有转正机会）
2022-11-17 14:10
公司名称：百乐嘉利宝(苏州)可可有限公司
● Manage customer contract and order from PO acknowledgment, order entry, order confirmation , shipment arrangement to forwarding the shipping documents by emails ● Work with Planning, Shipping and warehouse departments on production scheduling and stock readiness to fulfill customer requirements ● Engage and reply to enquiries, feedback and complaints from customer by gather more information to assist investigations, liaising with internal departments to provide best solutions for a better Customer Experience ● Coordinate the customer request/enquiries (certification, samples, reports, payment issue, etc.) to internal and external stakeholder ● Follow up on past due receivables ● Execute additional duties assigned by the reporting manager and provide support to commercial teams.
● Manage customer contract and order from PO acknowledgment, order entry, order confirmation , shipment arrangement to forwarding the shipping documents by emails ● Work with Planning, Shipping and warehouse departments on production scheduling and stock readiness to fulfill customer requirements ● Engage and reply to enquiries, feedback and complaints from customer by gather more information to assist investigations, liaising with internal departments to provide best solutions for a better Customer Experience ● Coordinate the customer request/enquiries (certification, samples, reports, payment issue, etc.) to internal and external stakeholder ● Follow up on past due receivables ● Execute additional duties assigned by the reporting manager and provide support to commercial teams.
