招聘客服专员
2022-11-17 14:10
公司名称：斯达克听力技术(苏州)有限公司
Requirements: 1. College degree or above. 大专及以上学历。 2. Good mandarin skill. Good skill for telephone response and experience in telephone service. 普通话标准，有电话礼仪培训及电话服务经验者优先。 3. At least 1 year dealer and end user related experience. 一年以上客户管理相关工作经验，有服务终端用户的客服经验者优先。 4. Nice service manner and strong sense of service. 亲切友好的服务态度，强烈的服务意识。 5. Well-organized, good understanding, communicating and empathy skill. 思维条理清晰，有良好的理解沟通表达能力和共情能力。 6. Could solve customer needs and feedback quickly and efficiently. 能快速高效的解决客户需求和反馈。 7. Excellent independent capability and good team spirit. 优秀的独立工作能力，及团队合作精神。 8. Good computer skills such as Office in Microsoft，experience in CRM、ERP is preferred 计算机操作熟练，能熟练操作Office软件，有CRM/ERP系统操作经验者优先。 9. Professional English ability is preferred. 专业的英语能力优先。 Duties： 1. Answer 400/800 hotlines, deal with the questions from the customers 处理400/800电话，解决客户的各种问题 2. Assist to deal with related affairs between customers and company. 协调处理客户与公司间的相关事务 3. The other job referred by the manager 完成部门主管指派的其它工作
Requirements: 1. College degree or above. 大专及以上学历。 2. Good mandarin skill. Good skill for telephone response and experience in telephone service. 普通话标准，有电话礼仪培训及电话服务经验者优先。 3. At least 1 year dealer and end user related experience. 一年以上客户管理相关工作经验，有服务终端用户的客服经验者优先。 4. Nice service manner and strong sense of service. 亲切友好的服务态度，强烈的服务意识。 5. Well-organized, good understanding, communicating and empathy skill. 思维条理清晰，有良好的理解沟通表达能力和共情能力。 6. Could solve customer needs and feedback quickly and efficiently. 能快速高效的解决客户需求和反馈。 7. Excellent independent capability and good team spirit. 优秀的独立工作能力，及团队合作精神。 8. Good computer skills such as Office in Microsoft，experience in CRM、ERP is preferred 计算机操作熟练，能熟练操作Office软件，有CRM/ERP系统操作经验者优先。 9. Professional English ability is preferred. 专业的英语能力优先。 Duties： 1. Answer 400/800 hotlines, deal with the questions from the customers 处理400/800电话，解决客户的各种问题 2. Assist to deal with related affairs between customers and company. 协调处理客户与公司间的相关事务 3. The other job referred by the manager 完成部门主管指派的其它工作
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