招聘客服专员 Customer Service Specialist
2022-11-17 14:10
Requirement: 1、College degree or above. 大专及以上学历。 2、Good mandarin skill. Good skill for telephone response and experience in telephone service is the favorite 普通话标准,有电话礼仪培训及电话服务经验者优先。 3、At least 1 years related experience in CMA,experience in consumer industries or the end-user customer service is preferred. 一年以上客户管理相关工作经验,有服务终端用户的客服经验者优先。 4、Nice service manner and consciousness 亲切友好的服务态度及意识。 5、Clear conditioning. 做事有调理清晰. 6、Good uptake, communication and presentation skills良好的理解、沟通和表达能力。 7、Quickly skills for deal with troubles and working efficiency 快速的问题解决技巧及工作效率。 8、Excellent independent capability and team work spirit 优秀的独立工作能力,及团队合作精神。 9、Good computer skills in Microsoft,experience in SOP、ERP is preferred 计算机操作熟练,SOP、ERP 操作经验者优先 Duties: 1、Answer all the incoming calls, deal with the questions from the customers 处理公司客户的电话,解决客户的各种问题 2、Assist to deal with related affairs between customers and company. 协调处理客户与公司间的相关事务 3、The other job referred by the manager 完成部门主管指派的其它工作