招聘客服跟单文员CS Clerk（接受18年实习生）
2022-11-17 14:10
公司名称：艾利(苏州)有限公司
要求英文基本阅读书写。 职位要求： - College degree or above - At least one year working experience of Sales Assistant or Customer Service; - Customer and result oriented, open-minded, Quick and careful learner - Willing to work overtime whenever necessary - Strong teamwork spirit - Can read & write English - Can use basic computer software such as MS-Office 职位描述： - To respond to customer enquiries and requests (via telephone, fax and email communications ) in a timely manner - To coordinate with SAs, sales team and other functional departments in the production and delivery of quality goods and services. - To handle customer complaints according to the Company procedures and service standard - To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supv. o maintain updated customer profile information. - To use the updated standard forms and to work with Customer Service Supv. to maintain updated record as required by ISO procedures (e.g. Specification sheets, Sample Cards, etc.). - To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
要求英文基本阅读书写。 职位要求： - College degree or above - At least one year working experience of Sales Assistant or Customer Service; - Customer and result oriented, open-minded, Quick and careful learner - Willing to work overtime whenever necessary - Strong teamwork spirit - Can read & write English - Can use basic computer software such as MS-Office 职位描述： - To respond to customer enquiries and requests (via telephone, fax and email communications ) in a timely manner - To coordinate with SAs, sales team and other functional departments in the production and delivery of quality goods and services. - To handle customer complaints according to the Company procedures and service standard - To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supv. o maintain updated customer profile information. - To use the updated standard forms and to work with Customer Service Supv. to maintain updated record as required by ISO procedures (e.g. Specification sheets, Sample Cards, etc.). - To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
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