招聘英语客服

公司名称：苏州星智达管理咨询有限公司
Job Descriptions Tracking & Status Updates 1. Prepare & track the status of the local country rebates program; 2. Weekly call with program owner to review & follow up the outstanding programs (open status); 3. Provide & communicate the status of the programs to local team. Payment Approval & Processing 1. Review & validate the rebate computation from TF before sending to controllers for approval; 2. Follow up with respective controllers on the approval of final rebates computation; 3. Follow up with TF to ensure program / payment is communicated to the partner timely; 4. Consolidate the documents & send to AP for payment processing; 5. Submit the FSR to Credit team for credit note request to offset the outstanding AR; 6. Check & ensure the payment is processed & reflected in the VIP tool; 7. Answer to partners pertaining to payment related questions (need to log case to AP team). Quarter End Closing 1. Rebate program cut off for rebate accrual; 2. Quarterly balance confirmation & follow up with the partners on the acknowledgement / any differences to be called out. Ad Hoc 1. Assist to provide records to Channel Governance team on leakages; 2. Attend to auditor requests relating to MY Consumer local programs; 3. Engage with TF on the change of approver or content of the program letter if any; 4. Support the ad hoc request from GMs; 5. Archiving the emails & related documents in the pubshare.