招聘Customer Care Software Engineer Modula客服软件工程师(苏州、佛山）
2022-11-17 14:10
公司名称：西斯特姆(中国)科技有限公司
职位要求 Job Requirement： 1. Willing to travel at list 80% of year in China /and Asian Country; 适应80%的时间出差亚太区； 2. Good in communication skill; 沟通能力强； 3. Be able to write in machine language can be a plus (programmer); 能写简单的机器语言及程序； 4. Experience with IT or Internet comunication can be a plus; 有IT语言程序方面的经验 5. Basic Experience with SAP /U8/MRP /ERP/BAM or other company management software can be a plus. 基本的SAP/U8/MRP/ERP/BAM或其他公司管理软件使用经验 工作职责 Job Responsibility: 1. Provide service and customer support during field visits or dispatches 在现场考察和调度中提供服务和客户支持 2. Manage all on site WMS installation, repair, maintenance and test tasks 管理所有现场WMS(仓储管理系统)安装，维修，维护和测试任务 3. Provide training to customers'''' staff 培训客户的员工 4. Diagnose errors or technical problems and determine proper solutions 诊断错误或技术问题，并确定适当的解决方案 5. Produce timely and detailed service reports 撰写及时，详尽的服务报告 6. Document processes 记录安装过程 7. Build positive relationships with customers and with Company staff 建立与客户和公司全体员工的良好关系
职位要求 Job Requirement： 1. Willing to travel at list 80% of year in China /and Asian Country; 适应80%的时间出差亚太区； 2. Good in communication skill; 沟通能力强； 3. Be able to write in machine language can be a plus (programmer); 能写简单的机器语言及程序； 4. Experience with IT or Internet comunication can be a plus; 有IT语言程序方面的经验 5. Basic Experience with SAP /U8/MRP /ERP/BAM or other company management software can be a plus. 基本的SAP/U8/MRP/ERP/BAM或其他公司管理软件使用经验 工作职责 Job Responsibility: 1. Provide service and customer support during field visits or dispatches 在现场考察和调度中提供服务和客户支持 2. Manage all on site WMS installation, repair, maintenance and test tasks 管理所有现场WMS(仓储管理系统)安装，维修，维护和测试任务 3. Provide training to customers'''' staff 培训客户的员工 4. Diagnose errors or technical problems and determine proper solutions 诊断错误或技术问题，并确定适当的解决方案 5. Produce timely and detailed service reports 撰写及时，详尽的服务报告 6. Document processes 记录安装过程 7. Build positive relationships with customers and with Company staff 建立与客户和公司全体员工的良好关系
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