招聘客服专员（工作地：南京）
2022-11-17 14:10
公司名称：新合力(苏州)医疗灭菌有限公司
职位描述： "1. Comply with the company leader, and ensure the customer satisfication. 服从公司领导，确保公司客户满意度。" "2.Responsible for customer management, customer information collecting and sorting . Specific issues include customer visit to our company, pay the visit to customer, handle customer complaint, improve customer satisfaction, to understand the problems faced by customers and help them solve the problem. 负责客户管理，收集并分类整理客户信息。具体包括客户来访参观事宜、客户回访事宜、客户异议处理，提高客户满意度，了解客户面临的问题并帮助他们解决问题。" "3. Actively communicate with customers, colleague of relevant functional departments to ensure that customer needs are met. After the discovery of any problems of customer ,can give advice and propose remedies. 积极沟通客户、新合力相关职能部门人员以确保客户的需求得到满足。在发现客户服务方面存在任何问题之后能给出培训建议和补救措施提议。" "4. When required, to assist the company and finance department follow up on customer payments - ensuring that billing, moving and payment are accurate, timely and well managed. 根据需要协助公司和财务部跟进客户付款事宜，以确保准确、及时、妥善地安排开具账单、和客户对账及款项到账。" "5. Responsible for the preparation work of customer service transfer, including: pre-transfer service training, add customers information through Trackstar systems, customer instruments information input, modification work. 负责新合作的客户转移前准备事宜，包括：服务转移前培训、通过Trackstar系统完成新建客户、客户器械信息录入、修改工作。" "6. Market information research, follow up the new potiential customer and offer initial quotation. 市场信息调研，跟踪新的潜在客户需求，初步报价" "7. Actively cooperate with marketing activities, such as exhibitions, etc., planning, preparation and implementation. 积极配合市场推广活动，例如展会等，策划，准备和实施 " "8. To maintain absolute confidentiality with respect to Isotron’s activities. 对新合力公司的各项业务活动无条件地保密。" 岗位要求： "1. Background - medical profession is preferred, College degree or above. Have good social skills, communication skills and ability to persuade. Have a knowledge of sterilization, infection control. 背景 - 医学专业为佳，大专以上学历。具有良好的社交能力、说服能力和沟通能力。应聘者对消毒、感染控制有所了解则更加。" "2. Computer – To be skilled in Word / Excel / Powerpoint. 计算机 - 熟练掌握Word、Excel以及Powerpoint" "3. Outlook – Outlook encompasses attitude about the company, job, career, and self. Outlook must be as strong as possible. 前景展望 - 对公司、工作、职业和自身的发展有着强烈的前景展望。" "4. Responsibility – Must accept responsibility for their results, or lack thereof. 责任 - 必须对自己的所作所为负责。" "5. Others – A good team player with the pleasant and cooperative personality. 其他 - 个性开朗、团队协作精神。"
职位描述： "1. Comply with the company leader, and ensure the customer satisfication. 服从公司领导，确保公司客户满意度。" "2.Responsible for customer management, customer information collecting and sorting . Specific issues include customer visit to our company, pay the visit to customer, handle customer complaint, improve customer satisfaction, to understand the problems faced by customers and help them solve the problem. 负责客户管理，收集并分类整理客户信息。具体包括客户来访参观事宜、客户回访事宜、客户异议处理，提高客户满意度，了解客户面临的问题并帮助他们解决问题。" "3. Actively communicate with customers, colleague of relevant functional departments to ensure that customer needs are met. After the discovery of any problems of customer ,can give advice and propose remedies. 积极沟通客户、新合力相关职能部门人员以确保客户的需求得到满足。在发现客户服务方面存在任何问题之后能给出培训建议和补救措施提议。" "4. When required, to assist the company and finance department follow up on customer payments - ensuring that billing, moving and payment are accurate, timely and well managed. 根据需要协助公司和财务部跟进客户付款事宜，以确保准确、及时、妥善地安排开具账单、和客户对账及款项到账。" "5. Responsible for the preparation work of customer service transfer, including: pre-transfer service training, add customers information through Trackstar systems, customer instruments information input, modification work. 负责新合作的客户转移前准备事宜，包括：服务转移前培训、通过Trackstar系统完成新建客户、客户器械信息录入、修改工作。" "6. Market information research, follow up the new potiential customer and offer initial quotation. 市场信息调研，跟踪新的潜在客户需求，初步报价" "7. Actively cooperate with marketing activities, such as exhibitions, etc., planning, preparation and implementation. 积极配合市场推广活动，例如展会等，策划，准备和实施 " "8. To maintain absolute confidentiality with respect to Isotron’s activities. 对新合力公司的各项业务活动无条件地保密。" 岗位要求： "1. Background - medical profession is preferred, College degree or above. Have good social skills, communication skills and ability to persuade. Have a knowledge of sterilization, infection control. 背景 - 医学专业为佳，大专以上学历。具有良好的社交能力、说服能力和沟通能力。应聘者对消毒、感染控制有所了解则更加。" "2. Computer – To be skilled in Word / Excel / Powerpoint. 计算机 - 熟练掌握Word、Excel以及Powerpoint" "3. Outlook – Outlook encompasses attitude about the company, job, career, and self. Outlook must be as strong as possible. 前景展望 - 对公司、工作、职业和自身的发展有着强烈的前景展望。" "4. Responsibility – Must accept responsibility for their results, or lack thereof. 责任 - 必须对自己的所作所为负责。" "5. Others – A good team player with the pleasant and cooperative personality. 其他 - 个性开朗、团队协作精神。"
