招聘 Assistant CS Oficer 助理客服代表（6个月合同）
2022-11-17 14:10
公司名称：艾利(苏州)有限公司
艾利的产品是标签类，包括各类吊牌，包装等。 主要的客户是服装工厂和大型超市。 此工作为六个月合同，若表现良好，有转正机会。 职位要求： - College degree or above - 2017/2018 graduated students - Customer and result oriented, open-minded, Quick and careful learner - Willing to work overtime whenever necessary - Strong teamwork spirit - Can read & write English - Can use basic computer software such as MS-Office 职位描述： - To respond to customer enquiries and requests (via telephone, fax and email communications ) in a timely manner - To coordinate with SAs, sales team and other functional departments in the production and delivery of quality goods and services. - To handle customer complaints according to the Company procedures and service standard - To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supv. o maintain updated customer profile information. - To use the updated standard forms and to work with Customer Service Supv. to maintain updated record as required by ISO procedures (e.g. Specification sheets, Sample Cards, etc.). - To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
艾利的产品是标签类，包括各类吊牌，包装等。 主要的客户是服装工厂和大型超市。 此工作为六个月合同，若表现良好，有转正机会。 职位要求： - College degree or above - 2017/2018 graduated students - Customer and result oriented, open-minded, Quick and careful learner - Willing to work overtime whenever necessary - Strong teamwork spirit - Can read & write English - Can use basic computer software such as MS-Office 职位描述： - To respond to customer enquiries and requests (via telephone, fax and email communications ) in a timely manner - To coordinate with SAs, sales team and other functional departments in the production and delivery of quality goods and services. - To handle customer complaints according to the Company procedures and service standard - To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supv. o maintain updated customer profile information. - To use the updated standard forms and to work with Customer Service Supv. to maintain updated record as required by ISO procedures (e.g. Specification sheets, Sample Cards, etc.). - To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
