招聘Customer Service 客服

公司名称：玛努利液压器材(苏州)有限公司
Requirement： 1. Good English Skill both in Written / Reading and Oral 2. Good working attitute, patient and more carefully 3. Good computer software,SAP operation skill Deal with the daily requests from the assigned customers such as promptly process, process the purchasing orders, follow up orders delivery, orders billing, process sample requests, answer customer inquiries, and solve any issue brought by the customer  Manage customer account receivables professionally and promptly  Samples co-ordinate and dispatch  Work with production, warehouse and planning departments on production scheduling and inventory stock holding to obtain optimum cost and service levels.  Work with Finance and Accounting departments to assist and help with invoice and overdue payment related issues  Work with the Product Development teams on the introduction of new products  Work with quality team to handle goods return and replacement if happen  Communicate with Customers for process improvements related to their order and processing patterns.  Strong organization, planning and time management skills to achieve results  Ability to analyze, determine root cause and resolve customer issues.