招聘Customer service 客服(汽车主机市场)
2022-11-17 14:10
Essential Duties and Responsibilities: Input windows for customer daily orders; ensure all orders can be completed on time. Assists financial department monitoring the management of out-site warehouses, and the payment situation for each AOE account. Assists in budget process and belts/metals forecasts monthly with sales engineers, properly files and manages customer information (including contracts, fax papers, etc.). Key duties include: • Provide optimum sales service to the field and the customers; • Liaises between customers, internal departments and overseas GUA/Gates associates; • Coordinates commercial and technical activities in accordance with requirement from AOE sales engineers. • Establishes close, professional contacts with customers so as to be able to anticipate their needs and satisfy their expectations. • Assists sales engineers to prepare material for sales reports, budget and forecast activities • Implement applicable HES laws, regulations and HES work instruction; • Other tasks or duties as assigned. Scope of Role: This role will report to Sales Support Supervisor with function reporting line to AOE Sales Director . Education and Experience: Requires a college degree in Administration Management or relevant education More than 3 years’ relevant experience. Required Skills: • Creative, constructive and positive personality • Well organized, methodic, and clear expression, understanding • Good English spoken and written • Operational knowledge of Windows application(Word, Excel, PowerPoint)