招聘客服
2022-11-17 14:10
Requirements: 1. College diploma and above degree is required 2. Minimum 3 years customer service working experience in multinational enterprise 3. Has a good planning ability and order management skill 4. Skilled with office software and SAP system 5. Skilled with English listensing, speaking, reading, writing 6. Previous background and experienced in Impr. & Expr. experience is preferred Job Description: 1. Receive and process customer orders, provide order confirmation, orders follow-up 2. Arrange with Impr. & Expr. Specialist and warehouse for accurate and timely goods delivery to customer 3. Handle L/C business 4. Coordinate customer claim handling and timing closure 5. Organize customer satisfaction survey and analyze feedback for continuous improvement 6. Work closely with sales department and offer the support